Frequently Asked Questions
General
What is Empire Green?
Empire Green is a licensed adult-use cannabis dispensary based in the Bronx, New York, offering flower, edibles, concentrates, vapes, and accessories for pickup and delivery.
Age & ID
Do I need ID to shop?
Yes. New York State requires valid, government-issued photo ID confirming you are 21 years of age or older for every purchase, in-store or via delivery.
Shopping
Can I order online and pick up in store?
Yes — add items to your cart, choose Pickup at checkout, and select your preferred location and time window.
Delivery
What areas do you deliver to?
Delivery coverage varies by neighborhood and ZIP code. Use the Delivery Checker on our homepage or Delivery page to confirm eligibility for your address.
Is there a delivery minimum?
Minimum order amounts vary by delivery zone and are shown after you enter your ZIP code in the Delivery Checker.
Payment
What payment methods are accepted?
Accepted payment methods will be confirmed once Empire Green selects a payment processing partner. This page will be updated accordingly.
Returns
What is your return policy?
Due to state cannabis regulations, most products cannot be returned once purchased. Please contact us right away if you received a damaged or incorrect item.
Quality
Is your product lab tested?
All Empire Green products are sourced from licensed New York cultivators and processors and are tested in accordance with New York State cannabis regulations.
Store Info
Where are you located and what are your hours?
Our Arthur Avenue location is at 2306 Arthur Ave, Bronx, NY 10463. See our Locations page for full store hours.
Legal
Is cannabis legal in New York?
Adult-use cannabis is legal in New York State for individuals 21 and older, purchased through licensed dispensaries such as Empire Green. Please consume responsibly and in accordance with state and local law.